Availability
Control when and how a slot can be offered.
- Hours by meeting type
- Automatic time zones
- Minimum notice and buffers
- Daily limits and date ranges
Scheduling and meetings: A customer wants to meet you. They book, Neoo prepares the rest.
Your availability online, the request assigned to the right person, reminders sent and the meeting linked to the customer. It all happens in Neoo.
Neoo Scheduling is included at no extra cost in Neoo Business: from €199 per month excl. VAT for 3 users, hosting included. 30-day free trial.
- Publish
- Qualify
- Assign
- Confirm
- Meet
- Continue
01 / What costs you meetings
Finding a slot should not take ten emails.
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“Does Tuesday at 10 work?”
TodaySlot proposals go back and forth by email while the customer waits for an answer.
With NeooThe customer picks from your real availability, in their own time zone.
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“Who should take it?”
TodayThe request lands in a shared inbox and waits for someone to assign it.
With NeooTheir answers and your rules assign it to the right person or team, round-robin if you want.
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“And after the meeting?”
TodayThe meeting lives in a calendar, far from the customer record, and the follow-up is forgotten.
With NeooThe meeting stays linked to the contact and the case, with a reminder before and a next action after.
Common situations in a small business, shown as examples: they are not testimonials.
02 / Try the journey
Book like your customer. See what Neoo does next.
Pick a need, a day and a time, then confirm: Neoo assigns the request, links the meeting to the customer and schedules what comes next.
What Neoo does next
Waiting for a booking
Wed 12 · 10:30
- Assigned toSales teamRound-robin across available sales reps
- Linked in NeooContact · Company · Opportunity
- ConfirmationInvitation and summary sent to the customer
- ReminderScheduled before the meeting, by your rules
- After the meetingA follow-up task for the assigned person
Illustrative demonstrator with fictitious data: it shows the principle, it is not a Neoo screen capture. Assignment rules, reminders and follow-ups are configured in your Neoo.
03 / one flow, from slot to action
Booking does not end with the invitation.
Every step prepares the next one without re-entry or lost context.
Publish
Define hours, rules, notice, buffers and meeting types.
Qualify
Ask the right questions before offering a time.
Assign
Route the request to the right person, team or round-robin queue.
Confirm
Send the invitation, useful information and planned reminders.
Meet
Keep the customer context, objective and participants within reach.
Continue
Create the next action, update the CRM and trigger follow-up.
04 / everything you need to schedule
Your rules, your pages, your pace.
A complete foundation to organise availability and provide a clear booking experience.
Calendars
Prevent conflicts by taking your working calendars into account.
- Multiple calendar connections
- Busy-time detection
- Destination calendar selection
- Host-specific rules
Booking pages
Share an experience consistent with your organisation.
- Individual and team links
- Custom questions
- Immediate confirmation
- Configurable branding
Sharing and embedding
Place booking where your customers need it.
- Direct link
- Website embedding
- Campaign journey
- Post-booking destination
Meeting controls
Define precisely what happens before and after booking.
- Durations and locations
- Notice and scheduling horizon
- Cancellation and rescheduling
- Participant instructions
Meeting polls
Find a shared time when several people need to choose.
- Proposed slots
- Participant votes
- Response visibility
- Selected-slot confirmation
Meeting formats
The right format and the right person, automatically.
Neoo Scheduling adapts assignment to the relationship and to the way your team is organised.
One-to-one
One participant selects a time with one host.
Collective
Several required hosts combine their availability.
Group
Several participants book the same session.
Round-robin
The request is distributed by availability and fairness rules.
Pooled availability
The first qualified available team member can take the meeting.
05 / not an isolated tool
The meeting already knows the customer and the next action.
In Neoo, a booking can be attached to the contact, company and record that explain why the conversation is happening.
Teams can review the history before the meeting and trigger consistent follow-up afterwards, according to their permissions and workflows.
- Contact
- Company
- Opportunity
- Project
- Ticket
Meeting context
Fictitious example- Meeting
- Neoo demonstration · 30 min
- Company
- Nova SRL
- Opportunity
- Operational transformation
- Handover
- Sophie Lambert → Alex Martin
- Next action
- Prepare the summary and next step
History and ownership retained
Before, during and after
Automate preparation and follow-up, not the relationship.
Build a consistent journey to reduce no-shows and keep every participant informed.
Confirmation
Invitation, summary and instructions as soon as the meeting is booked.
Reminders
Scheduled messages before the meeting according to your rules.
Changes
Rescheduling and cancellation with participant updates.
Follow-up
Message, task or next step after the meeting.
Signals
Status, no-show and outcome sent to authorised workflows.
one module, several teams
Every meeting starts with the right context.
Sales
Qualify a request and assign it to the right salesperson.
Onboarding
Schedule customer start-up milestones.
Support
Offer a time connected to the ticket and its priority.
Consulting
Organise sessions, workshops and project reviews.
Interventions
Coordinate customer, technician, duration and service context.
Administration and visibility
Governed, measurable and connectable scheduling.
Integrations
Calendars, video conferencing, CRM, automation and external services through the connectors actually enabled.
Administration
Templates, teams, owners, assignment rules, permissions and central settings.
Access and data
Neoo permissions, context visibility and traceability applied according to the organisation’s configuration.
Analytics
Volumes, lead time, sources, rescheduling, no-shows and team activity in usable views.
06 / included with neoo business
Scheduling does not become another cost line.
Neoo Scheduling is a native module included in the Neoo Business subscription.
- Booking pages
- Team routing
- Reminders and follow-up
- Neoo context
- Analytics
With Neoo Business
Neoo Scheduling
€0extra in Neoo Business
The Neoo Business pack: €199 per month with 3 users and a dedicated Cloud S, then €59 per additional user. Neoo Scheduling included, Peppol built in. Options and onboarding are extra. 30-day free trial. Available to Business users according to their permissions and company configuration.
Prices exclude VAT.
What to know before you schedule.
Is Neoo Scheduling really included?
Yes. The module is included at no extra cost from Neoo Business onwards. It is not a standalone free offer.
Can it manage several calendars and time zones?
Yes. Availability rules can take several connected calendars, busy times and the participant’s time zone into account.
Can booking be embedded in a website?
Yes. A booking page can be shared by link or embedded into a web journey according to the chosen configuration.
How does team assignment work?
Requests can be routed by meeting type, form answers, availability and the assignment rules you define.
Can the meeting update CRM and workflows?
Yes. Inside Neoo, a meeting can remain connected to authorised context and trigger configured actions before or after the conversation.
Which connectors are available?
Supported categories cover calendars, video conferencing, CRM and automation. The exact list of connectors that can be enabled is confirmed during scoping.