Sales, projects, support, billing: in Neoo, everything links back to the same customer. Everyone sees the context they need, and nothing is retyped from one team to the next.
Neoo Free, then Neoo Lite at €9 / company / month and Neoo Lite Pro at €19 for 3 users, hosting included. Neoo Business: from €199 per month excl. VAT with 3 users and a dedicated Cloud, 30-day free trial.
01 / What gets lost between teams
“Does this customer have unpaid invoices?”
TodaySales calls them without knowing: the answer sits with accounting.
With NeooOn the customer record: paid and pending invoices, with their total.
“The quote is signed. What now?”
TodaySales tells the team by email, and the order is typed in again.
With NeooThe signed quote becomes an order, linked to the quote and one click away.
“Does support know this customer?”
TodayThe technician replies without seeing the record, the terms or the history.
With NeooThe ticket is linked to the customer: their record opens without leaving the request.
“Were these hours invoiced?”
TodayTime spent sits in a spreadsheet and turns up at month end.
With NeooBillable time lands in pending billing, with its customer and its amount.
Common situations in a small business, shown as examples: they are not testimonials.
02 / Inside Neoo
Four real Neoo Business screens, four teams. They work on the same customers: what one records, the other finds. Names, amounts and contact details are fictitious; the rest is the application as it works.
Sales / HISTORY
Requests, invoices, quotes, orders and contracts: the customer’s activity reads on one timeline, filtered by type. Whoever picks up the account knows where the relationship stands.
Operations / THE PROJECT
At the top: owner, phase, next milestone, due date, time consumed and progress. Just below, the Focus now block surfaces near deadlines, blockers and missing information. Tasks, milestones and work sessions read on the same page.
Support / THE CUSTOMER
The Client Information tab shows the record inside the ticket: contact details, payment terms, price list, address and contact emails. Quick actions create a ticket, add a user or add a service.
Billing / TO INVOICE
Pending billing gathers the invoices ready to go out, the contracts and the hours still to invoice. Filter by source or search for a customer: nothing stays forgotten in a spreadsheet.
03 / The journey
A customer email becomes a ticket, linked to their record.
Work is split into tasks, each with its team and assignee.
Time is captured in sessions, linked to the ticket and the task.
The manager approves timesheets, with the amount of each line.
Billable time lands in pending billing, with its customer.
Example journey with Neoo Business, to adapt to your team.
04 / Control
Neoo Commander is the agent that keeps watch over your business. Within the permissions you define, it spots a missed deadline and prepares the follow-up; every action stays traceable.
Neoo Commander is an option for the Business and MSP plans.
Before automating, set the rules
A useful signal is spotted in the available context.
An option and its consequences are presented clearly.
The accountable person accepts, adjusts or rejects it.
Authorised actions run in the right order.
The context, the decision and the result remain available.
Illustrative principle: access, approvals and records are defined with you, according to your plan.
05 / Choose your plan
To get started
€9/ company / month, one user, hosting included
Quotes, invoices, customers and Peppol, with no infrastructure to manage. Start free with Neoo Free, or move up to Neoo Lite Pro: 3 users for €19 a month.
Discover the planFor the whole team
€199per month with 3 users and a dedicated Cloud S, then €59 per user
The Neoo Business pack: €199 per month with 3 users and a dedicated Cloud S, then €59 per additional user. Neoo Scheduling included, Peppol built in. Options and onboarding are extra. 30-day free trial.
Discover the planTo build your applications
€99per month, your Forge application on Neoo Cloud
Missing an application? Describe it in your own words: Forge, Neoo’s workshop, assembles it with AI. Free up to 10 credits a month, renewed monthly, no subscription: what you build is paid according to its hosting.
Discover the planPrices exclude VAT.
Do you manage your customers’ IT? Neoo MSP is built for IT service providers, billed per technician.
Discover Neoo MSPData, access and operations
Check hosting, access, support and exit arrangements for the offer you choose. A capability of a Forge project is not automatically included in Business or MSP.
Have your proposal specify the hosted services, data locations, access, backups and support. An offer name alone does not establish support hours, an availability target or a retention period.
Compare the uses and pricesThese rows reproduce the commercial scope published for building with Forge, a website and an application. They are not a certification, an audit of your environment or a shared service commitment for every Neoo offer.
On a small screen, scroll the table horizontally. With a keyboard, focus the table and use the arrow keys.
| Capability | Forge | Website | Application |
|---|---|---|---|
| Hosting and deployments | Publishing through a website or an application | Web hosting included | Hosting S to XL, 100 GB included |
| Security and access | To be specified for your project | To be specified for your project | Roles and access to define for your project |
| GitHub and exports | To be specified for your project | To be specified for your project | Formats to agree for your project |
| Support | Documentation and guidance on request | According to your offer | According to your offer |
“To be specified” means neither included nor unavailable. No availability target or response time is set here. Agreed exports alone do not establish that an entire application can be migrated.
See hosting and pricesUse this checklist to define your proposal and each party’s responsibilities. These are points to verify, not services added to your subscription by default.
Identify the services used, hosting and backup locations, the parties involved and any transfers to third-party services.
Define roles, access administrators and required approvals. Check which authentication mechanisms your offer provides.
Agree the frequency, retention, backup scope, restoration tests and recovery objectives suited to your business.
Specify the events retained, retention periods, who can access them, the incident contact, support hours and escalation process.
List the data sent, permissions and exchange directions. Review how the services concerned process, retain and use that data.
Define the data and files you can retrieve, formats, deadlines, any assistance, costs, and retention or deletion arrangements after exit.
This reference helps you choose an offer. For information about data collected on neoo.io and requests sent to the team, read the privacy policy. Commitments specific to your environment need to be set out in your offer and contractual documents.
Not necessarily. You can start with one specific journey and keep your tools alongside. Any replacement is decided later, according to value and your priorities.
No. Start with a few real customer files and one concrete journey, then add the other teams progressively.
Define who may view, edit and approve data. Check the mechanisms available in your plan and test access before going live.
Agree permitted actions, human approvals and the records to retain according to your plan’s capabilities. Neoo Commander acts within the permissions you define, and every action stays traceable.
Platform is the common foundation. Business provides ready-to-use processes, Forge enables application building and Exchange helps people discover extensions and expertise.
Yes. The model is designed to add new processes, teams and applications progressively on the same foundation.